The overwhelming feelings of despair, disbelief, shock, and numbness caused by the passing of a loved one cannot be conveyed by mere words. Even when the death is expected, the pain that loss brings can still be devastating. In truth, no one is completely prepared for the death of someone close to their heart.
During this difficult time, there are decisions to be made immediately, arrangements to be coordinated, and a lot of things to be considered for your loved one’s final farewell. We understand how this may feel overwhelming, especially with the grief you’re feeling over the loss. Please know that we are here to help and support you.
On this page, we’ve put together helpful information to guide you through this process.
If your loved one passes away while under the care of a facility — such as a nursing home or a hospital — staff from the facility will contact you and notify appropriate authorities themselves.
If the death occurred in the home, and the person was not under hospice care, you should call 911 or the police/sheriff first. They have to come to investigate the death as well as the coroner. If the person was on hospice care, you call the hospice company, and they will send their nurse on call (in Arkansas) to pronounce the death and to notify us.
Our caring staff can assist you with your cremation arrangements. We will collect information from you in order to facilitate the transfer of your loved one’s remains to our facility. We will brief you on our process for our online cremation arrangement process and answer any questions you have.
Once we have completed the transfer of your loved one, you can now proceed with using our online system to make the arrangements. Here you will provide us with the information to complete the death certificate as well as select the services and merchandise you need.
A death certificate is a legal document indicating the cause of death, including other vital statistics pertaining to the deceased, signed by the attending physician. In case your loved one died due to an accident, a coroner or the county medical examiner may prepare the form. Certified copies of the death certificate can also be purchased at the same time. These certified copies are important when gaining access to bank accounts and safety deposit boxes, claiming for benefits due to the family (like the Veteran’s benefits or insurance claims), and transferring or selling ownership of properties.